• Provide quality care to our patients in the same ways we expect to be treated
• Help educate our patients and partners for optimal outcomes
• Provide transparency for insurance coding and ethical billing
• Add quality and value to the community

Quality of Care
FDFAC believes that you deserve the same quality of treatment that we expect when we visit a practitioner. Our podiatric professionals will take the time to fully evaluate your condition and explain each step of the process in your treatment. Unlike many medical clinics and offices we respect our patients’ time by never booking two different patients for the same appointment. Your practitioner will see you within minutes of your scheduled appointment.

Advocates for Your Care
FDFAC understands that navigating through issues relating to your condition can be daunting and at times more than just a little frustrating. Issues such as a facility following-up on a test or service can be a pain staking process. Both medical and support staff at FDFAC go the extra mile to make sure that all aspects of your care are handled seamlessly with minimal effort on your part as a patient. These extra steps that we take are not the usual way most clinics conduct their business. We believe that minimizing the stress associated with your appointment will help you to recover more quickly.

Clinical and office staff provides the following services for our patients:

• Pre-authorization of MRI/CT/Ultrasound at Clinical Partner facilities
• Rapid response radiogical reports
• Double check of all MRI & CT reports to insure accurate findings
• Follow-up with clinical partners so that all clinicians are on the path of your treatment plan

Some patients have had scans performed at facilities that would not get test pre-authorization prior to imaging. Without pre-authorization from your insurance carrier prior to undergoing one of these tests, you are responsible for all charges at the non-contracted rate which can be in excess of $1200. With prior pre-authorization your insurance contract rates apply reducing your out of pocket expenses considerably.

• Rapid response radiogical reports
• Re-review X-Ray, MRI & CT reports to ensure accurate findings
• Follow-up with clinical partners so that all clinicians are on the path of your treatment plan

We go over individual reports and images with a fine tooth comb. Most practitioners just read the report and start treatment without taking the time to verify the radiologist’s findings. In some instances, we find injuries that have been missed in the radiologist’s initial reading. When injuries are present and not identified, they can delay healing or result in further injury.

Over the years, FDFAC has identified many life threatening symptoms and referred to specialists and facilities in order to make sure our patients get the same type of treatment that we would get for ourselves.

Patient and Partner Education
Financial District Foot & Ankle Center believes informed patients will have the best possible outcome. We provide free information to help our patients better understand their diagnosis and treatment options. We work with our clinical partners for one common goal - to get our patients rehabbed as quickly as possible, while providing the best care imaginable.

Transparent Insurance Billing Codes and Ethical Billing
Insurance is confusing for most people. FDFAC provides our patients with standardized billing codes so they can better understand what their financial responsibility may be. FDFAC does not use "Wellness Codes", which generally do not get insurance reimbursement with the full cost coming back to the patient. We also do not charge a facility fee or a named partner fee that other practitioners use to increase their profit margins.

Adding Value
FDFAC supports several non-profit groups that provides community benefit. With our clinical partners, we provide free clinics to groups that participate in fund raising for medical research and awareness.

Clinic Hours
Monday through Thursday
8:00 am to 6:00 pm
Closed for lunch from 12:30 pm to 2:00 pm